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Frequently asked questions
Helpful information about starting counselling, appointments, privacy, insurance and online care.
Complete the consultation form, email growthspacecounselling@gmail.com or call (825) 606-0471. Share only basic information needed to discuss availability and potential fit.
The first appointment focuses on what brings you to counselling, the contexts affecting your wellbeing and what you hope will change. Informed consent, privacy, fees, scheduling and the proposed approach are reviewed.
Yes. GrowthSpace provides secure online counselling to eligible clients who are physically located in Alberta at the time of service.
Sunday works with children age six and older, preteens, adolescents, adults and older adults. Services may be offered to individuals, couples and families depending on need, scope and availability.
Legal authority to consent, the young person’s assent, caregiver involvement, privacy expectations and limits of confidentiality are discussed before counselling begins.
The number of sessions varies according to concerns, goals, preferences, progress and circumstances. No particular outcome or timeline can be guaranteed.
Coverage depends on your plan. Confirm that services provided by a Registered Provisional Psychologist are eligible and ask about limits, referral requirements and virtual-care rules.
Psychological services are confidential within legal, ethical and professional limits. Specific limits and considerations for minors, couples, families, supervision and third-party payers are reviewed during informed consent.
No. Email and website messages are not continuously monitored. For immediate danger, call 911 or go to the nearest emergency department.